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I'm running Vista and have tried to set my new canon and I cant print anything from my laptop.
OK So I have a laptop about year or so old It running Vista. I haven't tried before to set up a printer with but now need too, I brought a cheap HP but couldn't get it to print so I took it back and upgraded to a Canon Pixma MP560 connected via usb and can't get this one to print either. I've called Canon and all they can suggest is I uninstall the printer, disable my anti virus software(Norton) and reinstall. Before I do this is there anything else that I can try. The computer says it recognises the printer but it just wont print a document either from word or excel.
Pls help me
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