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Question

Status: Closed Points: 125 Time: 03:57 - Aug 03, 2007  

david

Outlook email error: 503 valid RCPT command must precede DATA

I have started to frequently get this error, when I try to send email from outlook 2003
The following recipient(s) could not be reached:

'xxxx@xxx.com' on 03/08/2007 10:48
503 valid RCPT command must precede DATA

This doesn't happen every time, but frequently.
I'm suspecting it has something to do with my internet connection, because I also experience problems sometimes connecting to sites through my browser. And after a few attempts, I get through.
Do you know what the error means and what I can do to correct it?

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Answer Discussion
Tutorials

 

nidhi

Date:: Aug 03, 2007

Time:: 09:31

Dont think its your net connection but odd its intermittent. I wonder if its to specific email addys.
Try the suggestions here http://support.justhosting.ca/index.php?... and see if they help you any

david

Date:: Aug 03, 2007

Time:: 13:06

Perfect, nidhi. That was the problem.
The thing is that I recently set my email program (outlook) to check every hour instead of every 5 min. so when before I was sending it had always checked just before, because it was automatic, now this was no longer the case. And the intermittent thing was because if i sent just after the hourly check, obviously it went through without problems.
Thanks a lot...

nidhi

Date:: Aug 05, 2007

Time:: 05:24

Cool!

vinodh

Date:: Feb 07, 2012

Time:: 00:03

503 valid RCPT command must precede DATA. for this error i have done all the settinges mentioned here even then i am not able to send mails. what would be the problem any body can help us please.

Question Answered

This question has been closed, and points have been rewarded to the following experts:


nidhi: 125

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nidhi

Date:: Aug 05, 2007

Time:: 05:25

Just in case the link dies!

If you ever encounter this error then this means you must check your email before trying to send mail meaning that our mail server requires authentication, which can be achieved using one of these methods:

A) Pop before smtp -- check your email for new mail before trying to send email. This adds your IP address to a relayhosts file and allows any email to be sent from that IP address for up to 30 minutes. After 30 minutes you have to authenticate again.

B) Configure your email client to authenticate automatically by checking the "my server requires authentication" box in your email configuration. You will be able to send mail without having to "pop" your mail box first.

If using MS Outlook, please try the following:

1) Open outlook
2) Go to Tools/Email Accounts
3) Select the Account with the trouble and click Change
4) Click on More Settings
5) Click on Outgoing Server Tab
6) Click "Outgoing Mail Server (SMTP) requires authentication" and make sure "Use same settings as incoming mail server" is selected (see attached image)
7) Click on "Advanced Tab"
8) Set outgoing Port (SMTP) to 26 (if your hosting account is Linux) or 587 if your hosting account is Windows.
9) Click Ok and then Test Account Settings

If it fails on send then repeat starting from 7.

7) Click on Advanced Tab
8) Set outgoing Port (SMTP) to 465 (See attached)
9) Check the box Beside "The server requires an encrypted connection (SSL)".
10 ) Click ok and then Test Account Settings


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waledfxx

Date:: Sep 01, 2009

Time:: 07:17

thanks a lot nidhi its working now ...

Waled Abdulqawi
ringat.biz


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Sharon

Date:: Sep 11, 2009

Time:: 15:14

nidhi you're AWESOME! I've been having this problem for so long and could not figure out how the heck to get around it, but I followed your instructions and the problem is fixed! I can SEND emails now!!! YIPEEEEE!!


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randall

Date:: Oct 21, 2009

Time:: 00:03

But wait, I'm still getting the error, and I too want to be a Nidhi fan! One of our XP-Outlook 2007 desktops is getting the error message when replying to an email. It is configured the same as the other desktops from an Outlook settings perspective. Any clues? It is weird that it is only when replying to an email. If we create a new email and type in the same address, it goes thru fine.


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russell

Date:: Apr 08, 2010

Time:: 12:45

Thanks for the heads up - my ISP has changed their spam settings and I needed to TICK "authentication required" in the setup of the mail accounts.


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team

Date:: May 27, 2010

Time:: 03:17

In my case, it turned out that my email account was full.


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opreansilviu

Date:: Jul 21, 2010

Time:: 03:47

I have the same error, when sending emails from outlook but I'm using IMAP not SMTP, do you have any idea what the problem can be?


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opreansilviu

Date:: Jul 21, 2010

Time:: 03:49

I get the same error when trying to send an email from outlook but I'm using IMAP. Do you have any idea what the problem might be?


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monkeyboysr2002

Date:: Jul 28, 2010

Time:: 10:10

You can also try to look if you didn't exceed your mailbox quota on the webserver. Worked for me.


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lanremilan

Date:: Aug 02, 2010

Time:: 11:34

hi ,
i get this error when i try to login to my webmail,its beeServer Error in '/' Application.
-------------------------------------------------------------------------------
-

Bad Data.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Security.Cryptography.CryptographicException: Bad Data.


Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[CryptographicException: Bad Data.
]
System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) +7596735
System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type) +275
SmarterTools.SmarterMail.Remoting.IMail.Login(String initializationStr, Byte[] emailAddress, Byte[] password, Boolean recordLogin) +0
SmarterTools.SmarterMail.Remoting.RemoteMail.Login(String initializationStr, Byte[] email, Byte[] password, Boolean recordLogin) +40
SMWeb05.Login.login(String email, String password) +185
SMWeb05.Login.DoLoginInternal(String username, String password, Boolean rememberMe) +986
SMWeb05.Login.DoLogin(String username, String password, Boolean rememberMe) +21
SMWeb05.Login.DoLogin() +62
SMWeb05.Login.btnEnterClick_Click(Object sender, ImageClickEventArgs e) +5
System.Web.UI.WebControls.ImageButton.OnClick(ImageClickEventArgs e) +108
System.Web.UI.WebControls.ImageButton.RaisePostBackEvent(String eventArgument) +118
System.Web.UI.WebControls.ImageButton.System.Web.UI.IPostBackEventHandler.Raise
PostBackEvent(String eventArgument) +10
System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument) +13
System.Web.UI.Page.RaisePostBackEvent(NameValueCollection postData) +36
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1565




-------------------------------------------------------------------------------
-
Version Information: Microsoft .NET Framework Version:2.0.50727.3603; ASP.NET Version:2.0.50727.3082 n on for weeks,please help.
(


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faini2526

Date:: Mar 14, 2012

Time:: 04:15

Outlook email error: 503 valid RCPT command must precede DATA.
the mail cannot reach the destination.


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clg9229

Date:: Apr 24, 2012

Time:: 02:58

Just stumbled on this:
Under User Information in Outlook mail settings (Your Name, Email Address), if the email address is typed wrong, the error comes up. The logon information maybe entered accurately but the difference in the actual email address and the address typed in outlook, can create the same error message.
In this case, none of the other remedies of mail authentication work. So make sure the Email address is types exactly as it should be.


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