Question Details    

   Question

Time: 19:20 - Jul 03, 2007     Asked by: cruisebabe      Status: Answered      Points: 25   

How do I use the forward and back buttons in my Thunderbird email program? They are grayed out!

Everything else in the program works flawlessly. The buttons can be used to navigate through messages, but I am unable to use them. Please help!

 
  • Ask a New Question
  • Become a Quomon Expert
  • Current Categories

     

    Other Questions Needing Answers


       
     

    Answer Discussion

    Answer Discussion

    Answer Summaries

    Answer Summary

     
     

    Question & Answer System for Websites and Corporate Intranets

  • Save your corporation money by having common business problems solved once
  • Drive a significant amount of new traffic to your website, products, and services
  • Advertisement

    First of all, check if you are opening links in a new tab or browser window. The back and forward buttons only work if you have visited several sites / pages in one browser window. Multiple tabs may look like one browser window but technically they are all separate windows.


    If that is not the case, the Number of pages in the session history may have been set to zero. To check that, select "Edit" -> "Preferences" -> "Navigator" -> "History". Check what it says under "Number of pages in session history". If the value for that is "0" (zero), this is the reason for the back and forward buttons being greyed out. The value (number) determines, how many previously visited (in one session and one browser window/tab) pages will be accessible via the back and forward buttons, i.e. if it's at 20, you can go back and forward 20 steps. Please note that you will have to restart Mozilla before changes to this setting take effect.

    Expert:

    ozzie

    Date:

    Jul 05, 2007

    Time:

    20:51

     

    Votes: Good (0) | Bad (0)
    Login to rate this answer

    You answered the question as if referring to a browser such as FIREFOX. I am talking about FORWARD & BACK buttons in my THUNDERBIRD email program, not a browser.Can anyone else help?

    Expert:

    cruisebabe

    Date:

    Jul 06, 2007

    Time:

    20:02

     

    Votes: Good (0) | Bad (0)
    Login to rate this answer

    Yup my bad I pasted the wrong thing..
    After some digging ctrl H is your friend I found the original link I meant to paste.

    http://sillydog.org/forum/sdp_85870.php
    A funky theme could cause that behavior. Look through this thread you may find what you are looking for

    Expert:

    ozzie

    Date:

    Jul 07, 2007

    Time:

    09:54

     

    Votes: Good (0) | Bad (0)
    Login to rate this answer

    Thanks for the link: http://sillydog.org/forum/sdp_85870.php I still haven't been able to resolve the issue, but I see others are having the same problem. It must be a bug in the software.

    Expert:

    cruisebabe

    Date:

    Jul 07, 2007

    Time:

    10:03

     

    Votes: Good (0) | Bad (0)
    Login to rate this answer

    Its a bit of a chore but you can file the bug here http://www.mozilla.org/support/thunderbird/bugs

    Expert:

    ozzie

    Date:

    Jul 07, 2007

    Time:

    10:34

     

    Votes: Good (0) | Bad (0)
    Login to rate this answer

    I know this may be a dumb question but you have to open an email and then the forward button will be enabled, after looking at another email then the back button will be enabled.

    Expert:

    ozzie

    Date:

    Jul 07, 2007

    Time:

    10:38

     

    Votes: Good (0) | Bad (0)
    Login to rate this answer

    I did not resolve this issue yet, but decided to reward the points to "ozzie" since he did lead me in the right direction. I found out others were complaining about not being able to use the forward and back buttons in the Thunderbird email client also. It most likely is a bug in the software, but I don't really need to use the buttons any way. Sometimes in "COMPUTERVILLE" you just have to move on and learn to live with the situation. Thanks again!

    Expert:

    cruisebabe

    Date:

    Jul 16, 2007

    Time:

    22:14

     

    Votes: Good (0) | Bad (0)
    Login to rate this answer

    CA Anti-Virus 2008 - Fortify your PC with early, automatic defense against the latest viruses!

    Question Answered

    This question has been answered, and points have been rewarded to the following experts:

    ozzie: 25

    You're welcome however to comment or give additional information or if you wish, you have the ability to write an Answer Summary for this question by clicking on the "Answer Summaries" Tab.

    No summaries have been submitted yet. Want to be the first?



    Respond to this question:

    New User

      Email:

    Upon submission of this form, you will automatically be registered as a Quomon user and we will send your login information to this address

    Registered User

    Username:

    Password:


    Forgotten Password

    Enter your email address below and we will resend your login information to you.

    Email:


     


     

    New User

      Email:

    Upon submission of this form, you will automatically be registered as a Quomon user and we will send your login information to this address

    Registered User

    Username:

    Password:


    Forgotten Password

    Enter your email address below and we will resend your login information to you.

    Email:


     

       

    "Psst, Quomon is a great site. Pass it on."     Tell a Friend  |   Link To Us  |   Save to Delicious  |   Digg! Digg it


    All Questions


    Language Options

    English:

    www.quomon.com

    Español:

    www.quomon.es

    Quomon Blog

    blog.quomon.com

    Sponsors

    Questions and Answers Software
    Real Estate Postcards
    Marketing Fulfillment