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What exactly is the problem you are running into? Typical setup involves using an installation disc which will install the necessary drivers plus a few utility programs, then plugging the printer in (nowadays almost always a USB port) and powering the printer on, then Windows finishes the installation.
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Expert:
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Dngrsone
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Date:
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Jul 31, 2006
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Time:
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01:48
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I have installed and uninstalled with the disc. and i have also gone to the add/remove programs and tried to get it to install there. I have received a new install disc from HP. The system tells me that "the specified port is unknown". I am installing via usb port. I have deleted the usb ports and rebooted and they all come back the same as they were. Why would the system tell me that the specified port is unknown? I have gone to HP site and downloaded the drivers from there also. and tried to install the drivers from a download... The printer seems to load all necessary components but will not communicate from the comp to the printer?????
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Expert:
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benton156
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Date:
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Aug 06, 2006
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Time:
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23:29
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As pathetic as it is, I finally solved the same problem by installing a new USB card.
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Expert:
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nrmcburney
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Date:
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Aug 26, 2006
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Time:
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13:06
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Do your USB ports work with other items? It's always possible there is a hardware problem.
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Expert:
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Dngrsone
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Date:
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Sep 07, 2006
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Time:
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02:51
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Yes, my USB port works with my digital camaera as well as an MP3 player for downloads??
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Expert:
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benton156
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Date:
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Sep 07, 2006
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Time:
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03:35
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Have you resolved this ??? as I have now seen the same problem with XP SP2 and a new Epson Stylus printer
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Expert:
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martin
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Date:
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Jan 08, 2007
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Time:
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14:11
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I no longer use the computer that I was having trouble installing my HP printer.. I had to get a new computer in Jan.. I have since not had any issues with installing a printer on my new system..
Thank you for your assistance...
I never did get a solution to my problem..
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Expert:
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benton156
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Date:
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Feb 13, 2007
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Time:
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07:34
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The question has been closed.
The Quomon Admin Team
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Expert:
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admin
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Date:
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Aug 17, 2007
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Time:
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11:42
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This question has been answered, and points have been rewarded to the following experts:
| Dngrsone: |
25 |
| benton156: |
90 |
| nrmcburney: |
10 |
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