Answer
Dec 03, 2012 - 12:03 PM
Well, you have some decent solutions available with Open source...but would also highly encourage you to check out some SaaS solutions as well since those will support you and continue to be upgraded (with no effort required by you) ongoing as your community grows.
For SaaS, you have theh following you should really consider:
1) Answerbase is a feature-rich platform, definitely worth checking out with some really good customers they're serving.
2) Qhub is also a very strong solution...may not have as many bells/whistles as the above but also a very solid platform.
As far as open source...I would check out Shapado and they may be what you're looking for. Not as friendly of a user experience in my opinion...but has the foundation there for that type of interaction.
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