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how do i restore my laptop that doesn't even start normally and has 34 critical viruses???? HELP
My computer has 34 critical viruses in it. It won't allow me to even allow me to install an antivirus. Every time I try to install one it always pops up a little box and says the file is in infected. I can't even adjust my sound b/c the little white box pops up. When it does get on the internet spyware keeps popping up saying i'm infected....popups from the bar down at the bottom keeps popping up saying i'm infected. Then a red and yellow box pops up saying i'm being attacked by an internet virus and something about togglers i think. I'm far from a computer person. I am a beginner so please be very specific about answers or any more questions you have to help solve this problem. My computer was bought on ebay for 120 dollars and i believe the virus came with it. It doesn't even start normally. when i turn it on it has a blue screen pop up saying error and you have to push enter then a blue box pops up with options to enter the date and time b/c it always restarts itself on 00. then a box pops up and says 0/I with it blinking which means to turn off and turn back on. then once you do that the computer will start up. I don't have a lot of info about the computer itself. The previous owner peeled the windows sticker off the bottom found out when i called pawn shop to see if they could fix it. and they don't sell plain windows xp cd's anymore so i can't buy the disk to take it down there to them to see if they could fix it. PLEASE ANYONE THAT CAN HELP ME I'M BEGGING YOU TO COMMENT!!! my email is jenniferkaizer@yahoo.com if you need me to answer any other questions about this issue to help you figure out the problem and how to fix it. thank you very much.
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