Answers
Jul 30, 2006 - 10:48 PM
What exactly is the problem you are running into? Typical setup involves using an installation disc which will install the necessary drivers plus a few utility programs, then plugging the printer in (nowadays almost always a USB port) and powering the printer on, then Windows finishes the installation.
Aug 06, 2006 - 08:29 PM
I have installed and uninstalled with the disc. and i have also gone to the add/remove programs and tried to get it to install there. I have received a new install disc from HP. The system tells me that "the specified port is unknown". I am installing via usb port. I have deleted the usb ports and rebooted and they all come back the same as they were. Why would the system tell me that the specified port is unknown? I have gone to HP site and downloaded the drivers from there also. and tried to install the drivers from a download... The printer seems to load all necessary components but will not communicate from the comp to the printer?????
Aug 26, 2006 - 10:06 AM
As pathetic as it is, I finally solved the same problem by installing a new USB card.
Sep 06, 2006 - 11:51 PM
Do your USB ports work with other items? It's always possible there is a hardware problem.
Sep 07, 2006 - 12:35 AM
Yes, my USB port works with my digital camaera as well as an MP3 player for downloads??
Jan 08, 2007 - 10:11 AM
Have you resolved this ??? as I have now seen the same problem with XP SP2 and a new Epson Stylus printer
Feb 13, 2007 - 03:34 AM
I no longer use the computer that I was having trouble installing my HP printer.. I had to get a new computer in Jan.. I have since not had any issues with installing a printer on my new system..
Thank you for your assistance...
I never did get a solution to my problem..
Thank you for your assistance...
I never did get a solution to my problem..
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