I have the same problem as that submitted by klabelle with the Internet Explorer

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peritmellul

I have the same problem as that submitted by klabelle with the Internet Explorer

I am running windows XP and IE6 and have exactly the same problem as klabelle i.e. sometimes, whilst browsing the hour glass wait icon never seems to time out and remains steady. An example where the problem frequently (but not always) occurs is whilst I am browsing a particular site of an online game. By putting the mouse to the exit (X) the mouse pointer changes from an hour glass to an arrow. Upon closing IE6 I get the message "This program is not responding..." Another Problem I'm having is that sometimes in the lower line of the Explorer window (just above the start), a message shows Done with errors. I tried following your advice i.e lets explore the add-ons first.
with internet explorer open, click on the Tools menu and go to Internet options.
click on the programs tab and then click on manage add ons.
for each item in the "show" box, go through the list and enable or disable the items idividually. don't worry, if you screw anything up, you can simply enable them again later.
to speed up the process, disable them in this order:
1. active X controls
2. toolbars
3. Browser helper objects
4. anything from a publisher you've never heard of before
5. anything that's not microsoft.
if you have found the culprit, you can either leave it disabled, or I can walk you through how to permanently remove it.

However, under the programs tab I could not find manage add-ons. |Could you help me please cause i'm getting really frustrated!!. Thanks a lot in advance.
Marvin

Status: Open Dec 22, 2007 - 12:58 PM

browsers, Internet Explorer

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oracleofDelphi

Dec 22, 2007 - 08:54 PM

seems to be a double post.
here's what I posted on your other thread.
in IE6 it's not listed as manage add ons, but the functionality is still there just in a different location.
I believe it's under the advanced tab and then click on the "programs" button.
there is another way, run the program Hijack this.
http://www.spywareinfo.com/~merijn/pr...
do a scan and save the log file. post the results and I'd be happy to tell you how to remove the problem program. my guess is that there's a toolbar that's screwing with your internet explorer.

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peritmellul

Dec 22, 2007 - 11:41 PM

Thanks a lot for your immediate reply. This is the log generated by HiJackThis

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 10:37:02, on 23/12/2007
Platform: Windows XP SP1 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\lvhidsvc.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\PROGRA~1\NETWOR~1\COMMON~1\naPrdMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\nvraidservice.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\TVR\RecSche.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Program Files\Common Files\Network Associates\TalkBack\TBMon.exe
C:\Program Files\Common Files\Ulead Systems\DVD\USISrv.exe
C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Corel\Graphics8\Programs\MFIndexer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Netropa\Multimedia Keyboard\TrayMon.exe
C:\Program Files\Netropa\Onscreen Display\OSD.exe
C:\WINDOWS\System32\wbem\unsecapp.exe
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Marvin\My Documents\program installation files\HiJackThis_v2.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Hel

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oracleofDelphi

Dec 23, 2007 - 07:31 AM

so far I can see at least three toolbars installed and skype, spyware doctor, adobe, yahoo companion, etc.
try marking the checkboxes for all the O2 entries with hijack this and clicking the "fix" button. do this with internet explorer closed. I should warn you that this is permanent until you reinstall particular components, such as the google toolbar. for example hijack this won't uninstall skype from your computer, but it will break the connection between internet explorer and skype (which is usually a desirable thing and greatly speeds up IE)

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peritmellul

Dec 30, 2007 - 12:09 AM

Sorry for not replying before but I was Away. Just a little question before I proceed, will I still be able to use skpe? Cause at the moment I really need it!. Although I am highly suspecting that my fault is directly attributed by this program.
Thanks

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oracleofDelphi

Dec 30, 2007 - 10:12 AM

yes, this may only affect skype in that it may not automatically start up, just abstain from checking any boxes that have "skype" in the line and you'll be fine.

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admin

Mar 04, 2009 - 06:04 AM

The question looks to be abandoned by the user who asked it. If no action is taken within 2 days, a Quomon Moderator will consider closing the question and distributing the points.

The Quomon Team

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